Data on your device
Your business details, projects, issue notes, photographs, markup, signatures and generated reports are stored on your device. They remain there unless you choose to export, back up or share them.
Camera, Photos and dictation
Camera and Photos access is used only when you add inspection evidence. Dictation is enabled only when Apple reports that on-device speech recognition is available. Plumb does not upload your recordings or transcripts to Berry.
Purchases
Subscriptions are processed by Apple through the App Store. Berry receives subscription entitlement status but not your full payment-card details.
Sharing and backups
When you share a report or export data, the copy is sent only to the app or destination you select. Plumb backups stay in the Files location you choose and include your saved signature so it can be restored. Open handover exports deliberately exclude reusable signature images.
Analytics and tracking
Plumb contains no advertising SDK, third-party analytics SDK or cross-app tracking. Apple may provide Berry with aggregated App Store and diagnostic information under your Apple privacy settings.
This website does not use advertising pixels or visitor analytics. Its hosting provider may process basic connection and security logs to operate and protect the website.
Support correspondence
If you contact support, Berry receives your email address and the information included in your message. We use it to investigate and respond to your request and retain it only for as long as reasonably necessary for support and record-keeping.
Deleting your data
Delete a project or report inside Plumb to remove it from the app. Deleting Plumb removes its local database and files from that device. Copies you previously exported or shared must be removed from their destination separately.
Your choices
You may contact us to ask about support correspondence associated with your email address or request its deletion, subject to any information we must retain for legal or security reasons.
Contact
Questions or privacy requests can be sent to support@berry.love.